Payment Policy


We accept the following payment methods through our website:

Cash on Collection: 

If you choose to collect your order in store, you can also pay on arrival. We accept the following payment methods in-store:

- Credit Card (using a YoCo Bluetooth mobile credit card machine)
- Cash
- SnapScan

We do NOT allow for cash to be paid to the courier on delivery. If you choose to have something couriered, you need to pay using one of our online payment methods.

    For all online payments, the following methods are available.

    Credit Card: 

    We make use of PayGate to handle our credit card transactions. For your convenience, there is also an option for SID (Secure Internet Deposit/EFT) through PayGate.

    No proof of payment is required if you use the PayGate online system.

      Electronic Funds Transfer (EFT): 

      Upon checkout, our banking details will be provided to you if you select EFT.
      Please use your order number (emailed to you) as the reference for your payment.
      Please email the Proof of Payment in PDF format to info@thevapeindustry.co.za 
      PLEASE NOTE: Your order will only be finalized upon receipt of your Proof of Payment. 

      WE DO NOT ACCEPT SMS NOTIFICATIONS AS PROOF OF PAYMENT, WE ONLY ACCEPT PROOF OF PAYMENT THAT HAS COME DIRECTLY FROM YOUR BANK.

      If no payment is received for an order after 24 hours, the item will be restocked and the order cancelled.